Accessing content offline

Index
  1. Install the app
  2. Download learning resources
  3. Access downloaded resources
  4. Remove downloaded resources

One of the standout features of the My Learning[1] mobile app is the ability to download iLearn content for offline access. This ensures that you can continue your learning journey even when internet access is limited or unavailable. Whether you're traveling or working in remote areas, you can download courses, resources, and materials directly to your mobile device and learn at your convenience, anytime, anywhere.

Warning

Please note that only learning resources, such as e-learning modules, videos, and reading materials, can be downloaded. Social and assessment activities must be completed online.

Install the app⚓

ProcedureInstalling My Learning app⚓

Procedure
  1. Go to Apple App Store or Google Play Store and download CrossKnowledge My Learning app.⚓
  2. Open the app and enter "ICRC" as the organisation name.⚓
  3. Log in using your iLearn credentials.⚓
    Warning

    Please note that the iLearn credentials are different from the Windows credentials. You can find your login information and create a password on your iLearn profile page.

Download learning resources⚓

ProcedureDownloading learning resources to My Learning app⚓

Procedure
  1. Select a course and click on the three dots menu ... on the course thumbnail.⚓

  2. Click on the Download button.⚓
  3. Click on the download icons to download all or part of the learning resources.⚓

Access downloaded resources⚓

ProcedureAccessing learning resources previously downloaded⚓

Procedure
  1. Go the Downloads section on the footer menu.⚓

  2. Tap on the selected learning resource to open it.⚓
  3. Result
    Note

    Your progress is automatically synced with iLearn once you regain internet access, ensuring nothing is lost and your records stay up-to-date.

Remove downloaded resources⚓

Downloading learning resources to your mobile phone will use storage space. To free up space after completing and syncing your resources, follow the instructions below.

Procedure
  1. Go to the three dots menu ... in the top-right corner of the app's homepage.⚓

  2. Select Settings.⚓
  3. Press Delete all downloaded data.⚓