How to access it

Index
  1. If you have an ICRC email address
  2. If you don't have an ICRC email address
  3. On your mobile device for learning on the go and offline

If you have an ICRC email address⚓

ProcedureLog in through Single Sign-on⚓

Procedure
  1. Access your own iLearn account from this URL: https://icrc.lms.crossknowledge.com.⚓
    TipNavigation tip⚓

    We recommend bookmarking this page. However, if you can't find the link, remember that you can also access it from the shortcuts on the intranet homepage:

  2. Go to the next section to learn how to get started.⚓

Note

If you are accessing the URL above from :

  • Inside ICRC network: You will be automatically signed in.

  • Outside ICRC network: You will be prompted to enter your ICRC Windows credentials (ICRC email addresses and the password you use to unlock your computer).

If you don't have an ICRC email address⚓

ProcedureLog in through iLearn external portal⚓

Procedure
  1. Go to https://icrc.lms.crossknowledge.com/external.⚓
  2. Click on Forgotten password?.⚓
  3. Enter the personal email address communicated to the HR department and click Send.⚓
  4. Follow the instructions enclosed in the email notification received from no-reply@crossknowledge.com to create your iLearn password.⚓
    Tip

    If you don't receive any email notification, check your spam inbox. If you still haven't received anything, contact your HR manager to ensure that your private email address is correctly entered in your HRspace profile.

  5. Go back to https://icrc.lms.crossknowledge.com/external and log in using your private email address as login and the password you just created.⚓
  6. Go to the next section to learn how to get started.⚓

On your mobile device for learning on the go and offline⚓

ProcedureInstalling My Learning app⚓

Procedure
  1. Go to Apple App Store or Google Play Store and download CrossKnowledge My Learning app.⚓
  2. Open the app and enter "ICRC" as the organisation name.⚓
  3. Log in using your iLearn credentials.⚓
    Warning

    Please note that the iLearn credentials are different from the Windows credentials. You can find your login information and create a password on your iLearn profile page.