Fit the context

An inclusive designer is responsible for the context and broader impact of their design and strives to make a positive impact beyond the intended user/participant of the e-learning material.

Stories, scenarios and case studies make e-learning courses more realistic because the characters represent real people. In real life, people are diverse. You need to include that diversity wherever possible and relevant.

It is important to include D&I principles in your e-learning course, while keeping the topic and the goal of the course in focus. It is not helpful to ‘artificially' add D&I elements into a scenario if it does not make sense in the context.

Imagine that you have an e-learning course which includes several field-based scenarios that depict interactions between managers and their staff using text and images.

Good practices

Make sure a good mix of ICRC staff are represented. For example, you could depict a male manager of African descent in one scenario and a female manager of Asian descent in another. Characters should have diverse names (gender, nationality). As a representation of disability, some characters may wear glasses or, if the scenario is about accounting and is set in an office, you could add a person with a wheelchair or a walking stick.

Practices to avoid

Don't play into stereotypes or attribute meaning to aspects of characters' diversity when irrelevant (e.g. mentioning someone's marital status or sexual orientation if the information is irrelevant for the purpose of the course).