TeleConnect user guide

In some cases you might want to invite a third party into a session, such as an interpreter, another colleague, or a loved one.

For security reasons, this invitation cannot be made during a session already in progress.

It is necessary to create a new invitation to invite a third party.

You can refer to use cases "Carry out a remote session without prior planning" or "Perform a planned session" to see how to create a new consultation.

From the invitation, you can tick the relevant box "invite a loved one or another caregiver", then fill in the email or mobile number of the person to invite.

Then, this person will receive the same email or message as the Service User, with the same link to connect to the session.